Privacy Policy
Last updated: November 30, 2025
Contact Information
260 Toyota 3-chome, Oguchi Town, Niwa District, Aichi Prefecture 480-0134
Phone: +81 3-5468-7241
Email: info@botanicbloomstudio.com
Our Commitment to Your Privacy
At Storywell, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your data when you interact with our website and services. We are committed to transparency and compliance with applicable data protection regulations.
Information We Collect
Information You Provide Directly
When you interact with our website or enroll in our courses, we may collect:
- Name and contact information (email address, phone number)
- Course enrollment details and educational background
- Payment information (processed securely by third-party payment processors)
- Communication preferences and correspondence with us
- Feedback and survey responses
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, time spent, navigation patterns)
- IP address and general location information
- Cookies and similar tracking technologies (see our Cookie Policy)
- Referring website and search terms used to find our site
Information from Third Parties
We may receive information about you from analytics services, advertising networks, and social media platforms if you interact with our content on those platforms.
How We Use Your Information
Service Delivery and Course Administration
We use your information to provide our educational services, process enrollments, communicate about courses, and deliver course materials.
Communication and Support
We use your contact information to respond to inquiries, provide customer support, send important updates about our services, and communicate with you about your courses.
Website Improvement and Analytics
We analyze how visitors use our website to improve functionality, content, and user experience. This helps us understand which features are most valuable and where we can make improvements.
Marketing and Promotional Communications
With your consent, we may send you information about new courses, special offers, and content that may interest you. You can opt out of marketing communications at any time.
Legal Compliance and Protection
We may use your information to comply with legal obligations, enforce our terms and conditions, protect our rights and property, and ensure the security of our services.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill our obligations when you enroll in courses
- Consent: Where you have given explicit consent for specific processing activities
- Legitimate Interests: For business operations, website improvement, and fraud prevention
- Legal Obligations: To comply with applicable laws and regulations
Data Sharing and Third Parties
Service Providers
We work with trusted third-party service providers who assist us with payment processing, email delivery, website hosting, analytics, and other business operations. These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
Analytics and Advertising Partners
We use analytics services to understand website usage and advertising platforms to reach potential students. These partners may collect information about your online activities across different websites.
Legal Requirements
We may disclose your information if required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest using industry-standard protocols
- Secure servers with restricted access controls
- Regular security assessments and monitoring for vulnerabilities
- Staff training on data protection and privacy practices
- Incident response procedures for potential data breaches
While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and protect your account credentials.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:
- Course enrollment and educational records: duration of enrollment plus applicable legal retention periods
- Payment and financial records: as required by tax and accounting regulations
- Marketing communications: until you unsubscribe or request deletion
- Website analytics: typically aggregated and anonymized after a specified period
After the retention period expires, we will securely delete or anonymize your information.
Your Privacy Rights
Right to Access
You have the right to request access to the personal information we hold about you and receive a copy of that information.
Right to Rectification
You can request that we correct inaccurate or incomplete personal information.
Right to Erasure
You can request that we delete your personal information, subject to certain legal exceptions and obligations.
Right to Data Portability
You can request to receive your personal information in a structured, commonly used format, and have it transferred to another organization.
Right to Object
You can object to certain types of processing, including direct marketing and processing based on legitimate interests.
Right to Restrict Processing
You can request that we temporarily limit how we use your personal information in certain circumstances.
Right to Withdraw Consent
Where we rely on your consent, you can withdraw it at any time. This will not affect the lawfulness of processing before withdrawal.
To exercise your rights: Please contact us using the information provided at the top of this page. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided above. We will process your request promptly in accordance with applicable data protection laws.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete that information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting a notice on our website or sending you an email. The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically.
Questions or Concerns
If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please contact us using the information provided at the top of this page. We are committed to addressing your concerns promptly and transparently.
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